Privacy Policy

Last updated: January 2025

Information We Collect

When you contact Cowtown Drain by phone, email, or through this website, we collect the information you provide: your name, address, phone number, email address, and a description of the service issue you are calling about. We use this information exclusively to provide the service you requested — scheduling a technician, providing a quote, or following up on a service call. We do not sell, share, or distribute your contact information to any third party.

Website Analytics

This website may use standard analytics tools to collect non-personally-identifiable information about how visitors use the site — pages visited, time on site, browser type, and geographic region. This data is used only to understand how the website is performing and to improve its usefulness. No personally identifiable information is collected through website analytics.

Cookies

This website uses minimal cookies necessary for basic site functionality. No tracking cookies for advertising or cross-site tracking are used on cowtowndrain.com.

Data Retention

Customer contact and service records are retained for the period required to fulfill the service and for a reasonable period thereafter for warranty and business record purposes. You may request deletion of your personal information by contacting us at the address below.

Children's Privacy

This website is not directed at children under 13 and we do not knowingly collect personal information from children under 13.

Changes to This Policy

Any material changes to this privacy policy will be posted on this page with an updated date. Continued use of cowtowndrain.com after changes are posted constitutes acceptance of the updated policy.

Contact

Privacy questions or requests: info@cowtowndrain.com or (817) 214-1039. Cowtown Drain, Fort Worth, TX 76107.